Shipping & Returns
Shipping & Returns
Shipping Information
We are committed to getting your order to you as quickly as possible. Printful made-to-order products typically take 2–5 business days to produce before shipping. This is an estimate, not a guarantee, and excludes shipping time. Processing times for other products vary.
Shipping Times
Delivery times vary by product, destination, and shipping method. Production and processing time are separate from shipping time. Expedited shipping, when available at checkout, does not shorten production time.
Shipping Rates
We offer free standard shipping on US orders. Expedited shipping, when available, is charged at the rate shown at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. For tracking instructions, visit our Track Your Order page.
Domestic Shipping
We currently ship within the United States. If you have questions about shipping to a specific location, please contact us.
Returns & Exchanges
Your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Return Eligibility
- For eligible items, request a return within 30 days of delivery, subject to the made-to-order exceptions below and our Refund Policy.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Final sale items are not eligible for return, except where required by applicable law.
Made-to-Order Products
Our made-to-order apparel and accessories are produced specifically for your order. Except where required by applicable law, we do not accept returns or exchanges for an incorrect size or color selection, or a change of mind. Please review the product details and available size guides before ordering.
If your made-to-order item arrives damaged, defective, misprinted, or is not the item you ordered, contact contact@blueplusapparel.com promptly and within 30 days of delivery, with your order number and clear photos of the issue. We’ll review the issue and coordinate an appropriate remedy. Do not return an item unless we provide return instructions. This does not limit your rights under applicable law.
How to Start a Return
- Email our support team at contact@blueplusapparel.com.
- Include your order number and reason for return
- Our team will provide return instructions within 1–2 business days
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 10 business days to your original payment method. Your bank or credit card company may take additional time to process and post the refund.
Exchanges
For items eligible for return, please request a return and, once it is accepted, place a new order. Made-to-order products are subject to the exceptions above.
For full details, please review our Refund Policy and Shipping Policy.
Questions?
Our support team is happy to help. Contact us and we'll get back to you within 1–2 business days.